Disputes over charges you may have dispute over the rates you being charged the estimated rates specified in contract are added. Are being charged more, you may have legitimate claim, although you should first have conversation with mover operator about procedure for resolving disputes. It is expected have quick response from mover is response is not forth coming, you should contact their main office and file complaint. You should always have contact available contacting the moving company.
Loss or damage to your property A dispute may arise in the event of loss or damage to your property while in transit or storage. The can be many reasons for damage so be sure to protect yourself with adequate insurance. However you should remember that if your have items stored in unconditioned storage, that require conditioned storage and they get damaged due to climatic conditions, your may have little or no claim with the mover company or the insurance company. Insurance is best option to help in recovering damage for goods; to prove the damage actually happened while with the mover. The bill of landing that signed between you and the mover, describing the condition of goods should used reference in order to see changes on conditions of goods after transit.
Disputes over non payment of fees In the event that you don’t remember to make your payments, the mover can take action against you as laid down on the contract. The contract should also point out the number of payments you need to miss before any action is taken against you.
Most movers give at least two months before any action is taken, however you should check your contract or ask the question upfront before you enter into a contract. The moving company will try to recoup their losses through selling your goods in public auction are unable to settle the matter in arbitration, sending you notice of sale having information on time, date and location of auction.
You can request a special court proceeding within 10 day of the day of the sale. If the mover does not recoup his losses, he can sue you for the remainder, which he may win if he shows your account was arrears and you did not make any attempt to make the payments. It is strongly recommended that you dispute the liability of the lien; otherwise the court will rule in favor of the mover.
Overcharge claim You should always ask for your bill to be reviewed if you feel that you have been overcharged by the mover. You may be charged for extra services such the labor used pack the goods, to pay for moving truck, which might often charged premium rate much higher than had rented the track yourself.