Moving can be a stressful experience if proper planning is not undertaken. While choosing a mover, one must first of all know what services they want to get from the company. Movers can be acquired by browsing the internet, scrolling the yellow pages, reference from a friend or by linking from a business website.
Registration and license A mover must be licensed and lawfully registered by the relevant government agency. This is due to the fact that licensed movers will always abide by the designed regulations by the government to ensure safety of the public such as having qualified personnel, equipments which are in good working condition and also agree to abide by resolutions and directives from the government.
Insurance cover A good mover should also be fully insured and should provide the terms of service to their clients in terms of the type of insurance cover and any additional costs that are required for insuring against risks. You should ask the mover to show you the insurance cover of their company to make sure that you are fully covered.
Price list and Payment methods Good movers should avail a copy of the price lists or tariffs to anybody who makes a request of it. The price list should be transparent and should not contain hidden charges for the client once the deal is signed. The payment methods should also be outlined, indicating the time of payment and the form of payment.
Experience and reputation Good moving companies should have experience and good reputation from previous tasks completed. While choosing a mover, one must consider the company’s ability to deal with customers from a long period of existence so as to get the feeling that their goods are in safe and secure hands.
Dependability and assurance A good mover should also be dependable in terms of meeting the deadlines agreed upon and also be willing to give an assurance and guarantee that there will not be any extra costs after the contract is made. The refund policy should also be flexible so as to minimize loss in an event of cancelation of the contract. Also the mover must be willing to enter into a dispute settlement program and must offer neutral arbitration in instances where there are disagreements.
Transparency and disclosing company information Good movers should be as transparent as possible to their clients, in terms of the services offered and also the background of the company. Movers should disclose whether they are the actual movers or they are brokers of another company. Also movers should also guarantee that the estimates will be enough and also not exorbitant. Movers should be willing to offer information about the company to their clients such as their license, the company address and contacts, how long they have been in operation and complaints if any filed against them. A company which is not willing to offer such kind of information most probably is not a suitable mover since the client is not assured of their reliability.